Canberra Website Support
Website Care Plans
WordPress hosting and maintenance plans so you can rest easy knowing your website is always backed up, secure, and running smoothly!
Your Website Partner
No need to worry about your website anymore. I’ll take care of everything to help keep your website running smoothly. Website hosting, software updates, backups, security and more.
Reliable website maintenance for Canberra businesses and beyond, starting at $75/month.
- Keeps your site running like a dream
- Gives your site a longer, happier life
- Peace of mind knowing it’s all taken care of
What's included?
sign me up!
I've had nothing but good experiences
I have been going to Shannon for several years now for IT solutions, first while living in Aus and now out of the UK. I've had nothing but good experiences, Shannon is a great communicator, solutions focused and really helps you problem solve your online business so it is easy for you to use, control and grow. Couldn't recommend more.
Cathleen Crichton-Stuart - Bute Yard Limited
Website Care Plan Pricing
Standard
Launch your website in just one-week
$75/month
Perfect for small businesses that want solid support and stress-free maintenance.
- Hosting, backups, updates and securityIncludes everything mentioned above to keep your website running smoothly.
- Premium pluginsAccess to premium plugins for SEO, speed, anti-spam and more (value over $1000)
- monthly care reportMonthly report so you can see what work has been done on your website to keep it secure.
- STANDARD email supportUnlimited email support for general queries.
Pro
Launch your website in just one-week
$300/month
Ideal for growing businesses with more complex needs and hands-on support.
Includes everything in Standard… plus
- Priority email supportJump the queue and get unlimited email support for general queries, this also includes training videos as you need them.
- Unlimited* 30-minute tasksYep, really! Any content edits, updates, or changes that can be done in under 30 minutes are included.
*see FAQs for what is included in unlimited 30-minute tasks
Please note: GST will be added for Australian clients.
Frequently Asked Questions
I already have a web host. Can you still look after my website?
Nope, sorry! A big part of keeping your website happy and healthy is using the best tech, and that includes hosting. I only work with hosting I trust to be secure, fast, and reliable. If you want to chat more about it, feel free to reach out!
Can I make changes to my site while it’s under a care plan?
Yes of course — it’s your website! Feel free to jump in and make edits. Just a heads up: if something breaks and I need to step in, there may be an extra fee to fix it. Also I’m here to work with you so always happy to record quick training videos to help you feel confident making edits yourself.
What happens if my site goes down?
I’ve got 24/7 uptime monitoring, so if your site goes offline, I’m notified straight away and will jump into action. You’ll be kept in the loop while I work to get things back up and running as quickly as possible.
Will this make my website "unhackable"?
I wish! Sadly, no website is completely unhackable (and anyone who says otherwise might be telling you a fib). That said, I take all the right precautions — regular updates, security monitoring, backups — so if anything ever goes wrong, I can get you back online fast.
What's not included?
Major redesigns, new features, or full content overhauls aren’t included in care plans. But if you’ve got big plans, I’m always happy to quote those separately!
What is your cancellation policy?
As much as I’d hate to see you go, you’re free to cancel anytime with 30 days’ notice — no awkward goodbyes. Just note: once cancelled, updates, backups, and security monitoring stop, so it’s important to have a plan in place if you part ways.
Do you offer hosting-only plans?
Nope. Hosting is just one piece of the care puzzle. Websites are a little needy — they need regular updates, security checks, and general TLC. That’s why I only offer all-inclusive care plans (your site deserves the full spa treatment!).
What if you didn't build my website?
No problemo — you’re still welcome! I’ll do a free mini site audit before we begin to make sure everything’s in good shape and compatible with my setup.
What is an 'unlimited task'?
It’s any task that takes 30 minutes or less — things like content tweaks, adding minor features, or small styling changes. Big jobs like new pages or custom features aren’t included, but I’ll always chat with you before starting anything outside the plan (because no one likes surprise bills 🙂).
Ready to Give Your Website the Care It Deserves?
Sign up below to join dozens of other business owners who trust me to keep their WordPress websites running smoothly. Your future self will thank you!